Is the option to install cam plus lite still available?

Wyze App
1

I’m trying to add cam plus lite and I can’t.

The instructions I see online about going to services from my.wyze.com are inaccurate when I try to do the same thing. The only options I see in My services are to choose cam plus or cam unlimited or home monitoring.

I went to this website and there is nothing helpful here.

I have a wyze cam pan V1 purchased in 2019. I don’t know what I’m doing wrong here. I just want to record videos of motion that’s detected. It used to work fine up until the last time I checked, maybe December 2023.

Am I still able to get this?

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1 Like
2

The Wyze backend servers are currently not working correctly. Haven’t been since February. They are aware of problems and “they’re working on it” but I don’t expect a fix anytime soon since it appears in the app that some great new service announcement is coming. (So, new before fixing broken.)

3

ok, thanks so much for responding. I’ll google these two issues more and see what I come up with.

4

Just wondering if you were able to add the Cam Plus Lite?
I’m getting the same thing and support staff on the tickets don’t seem to be aware that we can’t add cam plus lite anymore.

5

Not sure if this is related to your issue, but Wyze has redesigned the backend to “helpfully” move all your cameras to CamPlus Unlimited if you have that. This maybe related to your issue as well.

6

Nope, I’m getting no help and it’s ok, I’m moving away from wyze to tapo.

They having no idea that this is happening is laughable. They did this on purpose.

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