The biggest problem is that people have no idea what does it mean 60/40 vs 80/20. Is that feature quantity versus time allocated? Practically, they can not relate that to what they will get or how it is going to impact their experience with the app.
Most people want to have a feature rich app but super simple way to use everything because they don’t understand technology and even less software development best practice. There is only a fringe of users that are tech savvy that want to have something hyper configurable. That’s why Apple is being successful: over simplification and making decision on behalf of the users.
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