Hello, I may be the only one with this issue but I cannot get playback to work from the events tab currently. I have updated the wyze beta app in test flight. I am running the iOS beta 18 on an iPhone 15 pro. Ialso just suubmitted the logs to support.
Anyone else running beta and seeing an issue with event playback?
This morning my events playback always shows just 1 camera no matter what camera I pick.
Yes even Beta 3 (iOS) and beta 3 of Wyze 3.0 doesn’t fit the issue.
Additional detail - I installed the non-beta Wyze app and the lack of playback from events is not better. Still just looks like it is loading.
I then updated the IOS beta on my phone to 22A5307i (18 beta 3 update) and the same issue is present.
Went back to the testflight beta version of Wyze app (3.0.0 (11) and same issue - no event playback.
I’ve tried all combos with iOS and beta 3. Even Wyze app 2.5 doesn’t load correctly and often freezes so it appears to be an overlay problem in the new iOS. I’m having some strange behavior with a weather app that oerlay animations and a map app that overlays video also. As much as I would like it to be a Wyze app problem and as bad as the 3v is overall, I’m going to concede this is an iOS 18 issue and have sent them feedback as such.
I’m so freaking pissed it’s been a month now and I can’t view playback on my iPhone 15! It’s 2 am and it said there was a person on my property but I can’t [Mod Edit] watch and see
MOD NOTE: Post edited to conform to the Community Guidelines.
Event playback STILL NOT WORKING ios18
I had beta and I took it off for ios18 and the event playback is still not working
It’s 2am and it said there was a person on my property but i CANNOT SEE the information I pay for , I’m freaking livid right now
Is it giving you an error, or is it just showing a thumbnail?
Do you have an SD card in it as a backup to go view it there?
Did you try reinstalling the Beta and see if it shows up there?
Are you using Cam Unlimited or a single Cam Plus license? Did you make sure the license is still applied to your V4 cam? You can go to the account tab → services section to check if it is a single license, or go to the web portal at my.wyze.com and then go to account and services there to make sure it’s still applied to the camera.
Also, consider contacting support in the morning since they aren’t open this late, so that’s not a quick fix for right now.
But - but - but. They updated the 2.5 app the day before yesterday to make purchases of “optional” stuff easier and there are plenty of new prime day deals.
The main problem here is that iOS 18 is a beta, we usually do not have our app completely working with OS betas until they are closer to public release as they stop making as many changes as they get further in.
Same problem here. I am able to save videos to gallery and view there.
Is there an update on when this will be resolved?
Rolling back my iOS version is not a viable or reasonable fix.
Why are you running iOS beta on a daily device? Thats not a good practice. If you’re relying on someone else’s app to be a fortune teller and become a future seeing forward compatible - good luck. Rolling back iOS is a simple 3 click process with any computer and iTunes. I run betas of iOS but I’ve got 2 phones and 3 iPads, I’ve rolled back many - many betas or done full restores over the years. Why would someone take a chance on something critical or a kernel panic crash preventing an emergency call on their primary. And then to act like it’s a Wyze problem. It’s an inconvenience when someone’s app doesn’t run on a beta. But it’s a you problem - not them problem. If it’s still an issue a week after the iOS release then worry, but there’s never a guarantee that an update will work (think Cloudstrike - where 100s of thousands of pcs needed a manual file deletion or complete re-image after one corrupt page call )
TL;DR, don’t run beta OS on a daily.
Because we can , most companies fix their comparability right away. I like to get familiar with a new iOS that way I can show my wife , my kids any new features or changes when the official release comes out. I keep my iPad around on the general release for apps that don’t work like Wyze . No offense we are 8 weeks away from iOS18 general release., honestly Wyze should have already introduced the fix to the beta app they have to make sure all the bugs can worked out in the next 8 weeks.
You be you - brosophine.
You “can” do many things, you “shouldn’t” do some.
Most kids can figure out the new features in 10 min. Oh and word on the grandkid circuit is that they aren’t updating to 18 because they don’t want their FaceTime to be recorded by other kids.
The kids already know all the new iOS features from YT shorts and TikTok.
Just roll your device back and be happy. Or wait and be sad. I have no dog in your flog so I really don’t care.
Not only true for beta, but even when fully released, especially with Apple. Wait for the apps you run confirm they are working on the new OS. There is nothing in the new OS that you haven’t been doing without just fine all year.
There are countless pages of good software that deal with their software having problems with the new Apple OS, software people make their living on, such as audio production software, that warn DO NOT UPDATE YOUR OS UNTIL WE CONFIRM COMPATIBILITY. This can sometimes take a year. Same goes for Apple’s hardware. That hardware is usually supported about the time the NEXT new hardware is just being released. But it is everyone else in the world that has a problem, they should just be ready for it… When you personally have a complicated multi platform app that interfaces with so many pieces of hardware, and you have to deal with support for so many users in so many situations, and then keep up with constant changes with a company’s who is famous for breaking apps with new RTM OS, never mind fluid betas, and you keep it 100 percent, let us know.
I understand all the challenges for this type of platform etc and testing. Although I am retired now, I used to run the apps platform for a major wireless company. I did this for many years with test/development phones, apps as well as desktops corporate apps.
Currently I only have 2 apps out of about 100 that are not working on IOS 18. One of these is Wyze.
Rolling back to IOS 17.x is not worth it to me. That requires a wipe of your phone to factory resettings and doing a restore. Then you have to reorganize your apps log into everything. It’s just too much work that I would like to avoid.
I am also still experiencing this problem on iOS Beta 3. We’re not that far away from the full release, and now with the public beta out Wyze should be fixing this ASAP.
