I have had Wyze devices and Google Home setup for a long time. My wife informed me recently that the lights haven’t been working for her. When she says, 'Turn Christine’s Light on" Google Home responds with: ,“I’m sorry, it looks like Wyze Home is unavailable right now”.
If I say the same thing, “Turn Christine’s Light on”, it works.
Has anyone else seen this problem and have a solution that doesn’t involve me having to repeat everything my wife asks in order for this to work?
I tried reconnecting my account to Wyze Home through ‘works with Google’ in the Google home app. It let her turn on her light one time, but after that, nothing.
I unlinked Wyze home and then relinked to it. Now when my wife says ‘turn on Christine’s Light’ it works, but several of the nearby Google home devices say ‘I’m sorry I couldn’t reach Wyze home’ even though the action worked ok.
Can someone involved in the Google home support functionality for Wyze please take a look at a configuration with multiple Google Home Mini devices and a single wyze light??
I realize this may not be a Wyze specific issue, but it’s been a bit maddening.
I see this problem intermittently but have no solution. I suspect it has something to do with Wyze’s intermittent AWS outages and/or Google’s ongoing changes on their end. I realize that Wyze takes a lot of flak in the Forum because of stuff they break from time to time (and sometimes eventually get around to fixing), but in this case I’m more inclined to at Google because of several other Google Home issues I’ve experienced recently:
They temporarily (albeit for several weeks) broke things like “turn off [this device plugged into a smart plug] in five minutes”; I ended up doing my own testing to try to document the problem. I’m under no illusion that this actually helped anything, but I think it helped to demonstrate that they had caused a weirdly inconsistent behavior with something they did on their servers.
They made some changes to routines so that when my Bedtime routine runs and gets to the part where it used to ask what time it wanted me to set for the alarm in the morning, it now just says something like “All right. At what time?” It’s completely out of context, and if I didn’t know what already belonged there in the routine I would be puzzled about what Assistant was asking me at that point.
They now ask me what home I want a voice command to control in certain situations when that never happened before. I’m a member of two different “households”, and both Google Homes have rooms with common names like Kitchen and Living Room. If I tell a smart speaker in my home to turn off the Kitchen lights, Assistant now says, “Sorry. I’m not sure which Kitchen you’d like to turn off.” Even if I specify my home’s name in the command, it still doesn’t work. I haven’t yet found a way around this short of possibly making sure the two homes don’t share any room names. It’s dumb.
I stand by a statement I made in another topic:
Yeah, that’s even more maddening when you have a routine that controls a number of different Wyze bulbs with multiple commands (turn on a bulb, set the color, set the brightness), and it fails with that message about being unable to reach Wyze home over and over and over until the routine is done, even if the bulbs are actually responding to the commands. What the what‽
It’s definitely maddening. I wish I could help you with advice or a fix. The best I can do at this point is commiserate with your frustration.
What is even more maddening is that the same command in Alexa works, and all the camera views are live and working in Alexa. So after a week of this problem, resetting the Google home, unlink and reconnect Wyze and Google Home. What seems to be the best work around has been setting up my routines in Alexa. Luckily I am able to switch our Sonos speakers to Alexa, so once I am done with that there will be several Google displays and speakers in the recycling drop this year.
Google has pretty much made Google Home a completely unreliable service, meant only for those that enjoy practicing daily reconnects/resets and perfecting your relaxation breathing technique. Google home now lacks a working level of functionality between any 3rd party device, in my opinion. First to go was Sonos, gave them a pass due to the litigation. Then live views on any non-google camera, now Home never can connect to a growing list that “works with Google,” The major ones for my routines are Wyze, Kuna. Sonos, and Roborock.
The inconsistency with Google Home’s/Assistant’s behavior is frustrating, but I get that from Alexa, too (though, admittedly, I’m newer to Alexa and haven’t used that as much). What’s weird to me about third-party cameras is that I’ve been able to stream live views of Wyze and Arlo cameras in the Google Home app for quite some time now, but that hasn’t worked with some other cameras even though Google Assistant will correctly respond to a voice command and stream those other cameras on a Home Hub or other devices like a Google TV or Chromecast HD. Just recently I enabled the Public Preview because I want to play around with scripting in Google Home for Web, and since then I can sometimes see some of these other third-party cameras streaming in the Google Home app on my phone.
I also seem to get more reliable weather information from Google Assistant. If I ask Alexa about wind speed, it responds with other weather stuff but specifically excludes that.
Sometimes I think it’s funny how frustrated we can get because our expectations have changed so quickly. None of this stuff was possible a few years ago, but now we have all of these connected gadgets that allow us to control our environment by talking to computers, which is amazing! (Sometimes I think it’s like living in Star Trek.) Then when something doesn’t work as we expect, the come out (for me, anyway). It’s kinda silly when I step back and take a look at it, but at the same time we do want the stuff to work as expected.
There is no perfect system, and I don’t know what the balance is.
at Google because of several other Google Home issues I’ve experienced recently:
come out (for me, anyway). It’s kinda silly when I step back and take a look at it, but at the same time we do want the stuff to work as expected.