I wish all products were available to Canada

I have 5 different Wyze cameras and the thermostat currently. Very happy with them and the service that Wyze provides. I wish all products were available to Canada. I got a notification about your spring sale, jumped in and got the ultra body scan scale and two pack of window cameras and a lavender set of headphones. Got all excited that they were on sale and went to pay to find out the scale and window cameras are not available to Canadians. :sad_but_relieved_face:. Is there a reason that only certain products can be sold to your Canadian customers? During a troubleshooting call I found that I couldn’t order your SD cards either. Please let Canadians in on all your products!

I am tagging @habib who is a long time Wyze products user in Canada. Habib might be able to share some insight.

Welcome to the Forum, @lorijj! :wave:

Please be aware that this is primarily a user-to-user support community with no guarantee that anyone at Wyze will read or respond to a particular topic or post. There are some categories where only Wyze employees can create topics (Wyze News & Beta), and we also expect them to periodically review Wishlist topics, so that might be one place to share your request here.

When I did a quick search for relevant Wishlist topics, I saw one result for Scale, but it’s several years old:

As with any Wishlist topic, you can visit that one to click or tap the Vote button above the initial post and share your ideas and use cases in the comments to show your support for the product and feature request/suggestions that are important to you.

If you search more extensively, you might find a better Wishlist topic for your request. If you choose to spend some time with us here in the Forum and advance past the new user status, then you can try creating your own topic there after reading How to Use the Wishlist.

Additionally, if you’re wondering about Canadian availability of specific products, then you could try asking about those in their respective Wyze News announcement topics:

I’m really curious about how you managed this:

I like my black Headphones and thought they were available in black and white only (and I’m disappointed that they no longer sell the replacement parts kit). I also like and still use my green Buds that are no longer available, but I don’t ever recall seeing lavender Headphones.

I’ve been summoned I see :slight_smile:

Unfortunately I doubt I can be of any help. All I have is V3 and V4 cameras. Most of them I’ve purchased from Home Depot and directly from Wyze. Haven’t had any issues being in Canada except being unable to use Alexa integration as it requires US account.