I was robbed & my insurance thinks it was fraud because Wyze doesn't work

[StevenA]

Were your Wyze cameras stolen? If so, if the robber adds those Wyze cameras to the robber’s Wyze account your Cloud videos will disappear.

Other Wyze users have complained about this.

Stolen WyzeCam and Deleted

I’ve had a Wyze Cam 2, and a Wyze Cam 3, stolen in different locations. Both times, they’ve been deleted from my Wyze app, including the event history. The camera’s were quite high, and someone with a ladder would have had to get it. This would have been ample time to upload it to the cloud. But now that the event history is gone, I’ve lost any way of identifying who took it. Has anyone else encountered this? This is not how I’d expect a security camera to work. Ideas / suggestions?