I’m having trouble with my thermostat wiring

When taking off my old thermostat I had two wires going into w2. I don’t know what to do. Every time I get it set up and at least running and do the test they all test opposite. When it says is hot air coming out it’s cold and vice versa. I don’t see the button they say can switch the hot to cold. Here are a few pictures.

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Did you check under advanced in the Wyze app?

They are not going into the W2 terminal, if you look at the back plate you have a heat pump, you have to go by the terminals at the bottom. So they are both going to auxiliary/emergency.

Do you know if the black or white is aux

You would need to follow those wires inside the indoor unit. You may find one not even hooked up.