I just found this on Customer Support:
Why are some customers paying $4.99 a month and I’m paying $9.99?
Tanvi (Customer Support answers)
March 03, 2022 17:20
$4.99 a month was our introductory Home Monitoring subscription price.
We recently upgraded our pricing plans so we can continue to add more features to Wyze Home Monitoring.
As of April 6th, our rates are $9.99 a month or $99.99 a year ($8.33 monthly).
Our subscription rates are still below most of our competitor’s rates for professional home security.
### Please note:: Existing users will continue their subscription at a price of $4.99 per month upon renewal.
So I guess customer service didn’t answer my question correctly. And all of us that are currently paying $5/mo will continue to pay this. I am sorry to think badly of Wyze . Thank you Wyze