Home monitoring services not found

I bought the home monitoring kit with an annual membership. When everything arrived I began the setup process. I’m able to set up the hardware; however, dispatch setup fails every time and it says I don’t have monitoring services. Not sure how to proceed here.

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I’m having the same issue. I’m holding with tech support.
Please keep this thread updated if you get a solution, I’ll do the same aswell

Tech services sent me a new access code. Once I got that everything worked.