Help with Pan Cam

Hi, how are you?

I need someone help me with the Wyze cam pans please.
Two of my wyze cam pans are stopped working. With power plug in I saw the yellow is on, other then that I got no sound, no movement even I have pressed the reset button few times.

Please help.
Thank you.

Here are the Troubleshooting Guides. You can also run through the troubleshooting flow chart by clicking “Begin Troubleshooting” at the top of this page.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request. Depending on the nature of the problem, rather than use the website link, it is helpful to submit an App Log and/or a Firmware Log.

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