HELP Lost doorbell feed after Cam v4 install on app

I just installed Wyze Cam v4, the video feed worked for about 10 seconds, froze and the camera powered off. I successfully installed the Wyze doorbell and it was working great. But after the installation of v4, the doorbell is no longer seen through the app and only the v4 appears. So neither camera is working correctly. What am I missing? Did I do something wrong?