Hazy facial features

Just connected my Wyze cameras. During testing, I noticed that the facial features of anyone coming into view are hazy - even when the person is within feet of the camera lens. This is inconsistent with the pictures in the product advertisement. And concerning. I want to be able to clearly see anyone approaching or trespassing on my property. Is there a solution for this issue?

Thanks!

Since Day 1, people have been complaining about image quality.

Some would say, you buy a 20 dollar camera, you get a 20 dollar picture.

But it would be great if the option were there to use less compression, even if it means storing less time on the SD card.

 

 

Three things to check:

  1. Is the little piece of plastic shipping film removed from the lens?
  2. Is the camera in HD (not SD) mode?
  3. Is the lighting good?