A while back I bought two outdoor cam V2s after my V1 failed. That was probably my first mistake. But we like having the added security and seeing what animals pass through our front and backyards. Some time later one of the V2s stopped charging. I tried everything to get it to work with no luck.
Since I was within warranty I asked Wyze for a replacement camera. They issued a gift card and I thought that was fine at first and was going to go right onto the website and purchase a new one. Except they are out of stock and further reading shows that they will probably always be out of stock.
Well, not great, but maybe I could try one of the wired cameras and just change my set up a bit. Except that the outdoor adapter for the wired cameras is also out of stock. I contacted Wyze and was told I just have to wait for things to be back in stock. I have now waited for nearly two months.
I asked for a refund multiple times only to be told it’s against their policy. But essentially they took my money and I got nothing in return. They want me to spend even more money to buy the new battery cam, except the reviews of that one say it’s terrible.
I’m just supremely frustrated. It’s not a ton of money but I feel like a company should work with its customers in a reasonable way if it wants to stay in business. I’ll be canceling my subscription and telling everyone I know to stay away from Wyze as they are disingenuous and make faulty equipment.
Freedom of choice is a good thing.
You can keep nagging support since they don’t read these messages. I have heard people whine enough can luck out.
You can also donate the card to charity if a V4 or OG cam doesn’t meet your needs.
Wyze is not the only grain of sand on the beach.
Glad you got your life all figured out. Doesn’t mean what works for you works for everyone else. sometimes on principles the reason to keep pushing but hey I fight for what I believe and was raised that way. I don’t roll over Beethoven… but if one door closes a window should open. But if the window also closes then the back door should open and if the back door closes well then that’s just crappy luck and these words of inspiration don’t mean much if they don’t actually apply to situations. I have a sister-in-law who post daily affirmations and words of wisdom and etc and she’s the most miserable person I have ever met in my life. I was doing is hiding something deep within without actually coming to the root cause of the issue. Which is human nature is to find the reason. But hey that’s just me
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We are individuals. We choose how to live. I guess I have it figured out because I am happy but I don’t relish your misfortunes.
One of my suggestions was to keep nagging. Fight, fight, fight as they say.
Loads of options. Sometime it is best to walk away. Life is too short to worry about cams.
Best of luck on your journey.
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Now I can agree 100% with that statement. Normally for petty stuff I do walk away but sometimes it comes to a head where principal outweighs walking away. I’ve walked away too much in my life and just let things slide as the “good person” I was told I need to be growing up. But sometimes harping on the small stuff helps people down the road not have to fight the big stuff.
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I understand. I believe we never grow up. Maybe that is what dying is for.
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When you were born you cry, whine, crawl, and crap yourself.
During the middle years you try to be you and walk on your own two feet
To then end up in your later years right back to crying and whining and crapping yourself
First it’s rollover don’t lay there, then it’s crawl don’t roll, then walk don’t crawl, then run don’t walk, then walk don’t roll, then roll don’t be sedative. It almost seems like life is a sine wave it’s a symphony of people throughout history, the now, and the future.
All right I’m done with analogies 
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