Gun Safe won't connect to app via Bluetooth

Gun Safe won’t connect to app via Bluetooth after firmware update
Wyze app is also running the latest update. Anything on this?

Brand new gun safe, I am unable to Add Fingerprint. From Android it shows “System busy” and from an iPad it’s “Bluetooth unable to connect” (or a similar message). Else the safe works OK. I have opened a support call for my issue, which smells like a Bluetooth connection thing (maybe).

Yes, I did “all the things” except reinstalling the Wyze app itself (phone/tablet reboot, remove/add the safe in the Wyze app, pull the batteries for several minutes, the iPad’s OS is up to date, etc.).