Greyed out Playback button on Wyze App

[Customer]

They’re working on it.

Grayed out "playback" button in cloud events

What happened to the playback button I’m not paying for camp plus it used to let you at least go back to where the event started didn’t show you a quick 10 second clip but I was fine with that at least it would take me back to where in the video it was and I wouldn’t have to search for it now all of a sudden the button can’t even be used unless you buy campus which I think is wrong it used to be free I can see if I had wanted the 10 second or 15 second clips save to cloud I would like to know w…