Bug in the latest version, as identified here. A patch will be released soon, hopefully.
Sounds like the iOS part of this has been figured out, as stated by a Wyze team members in this thread. The Android folks are experiencing issues also so I think supporting info gathering on Android by collecting logs should be the focus now. @Noopur can chime in on if they want something else.
Wyze is aware and working in pushing a fix, as stated father up in this thread. Make sure to set you notification settings only this thread to "watching " to keep up on the latest discussions.
I believe you are correct. On the V2s, it says format is successful but the size doesn’t zero out. Works fine on V3s. I just find it odd that all four of my V2s encountered errors at the same time. I might try reformatting one or two of the V2 cams’ SD cards to see if that makes a difference.
I don’t think the update has been pushed yet. I haven’t gotten it, at least.
The update has not been pushed yet, as soon as it is I will let you know.
The update hasn’t shown up for me either. Still no playback.
Playback is working on my cameras again!
Not for me. SD playback is still greyed out and not working. Haven’t seen a firmware update yet.
Same for me - when will it be fixed?
I hope this is a high priority for Wyze. These are security cams and playback is essential.
Playback is available, just not in the way we’re used to. Tap on the camera from the home tab, then View Playback. You can slide the timeline back to find events, or view The event times so you know where to slide back to. It’s an annoyance, yes, but not impossible to view recordings.
It’s more than an annoyance IMO, especially since this is for a security camera. Full playback and searching for a specific time is sloppy software, especially when SD event playback was available previously. Hope Wyze gets this fixed quickly.
I’ve been using the workaround someone else mentioned above, Once you click the event and the event displayed, rotate the phone so the video switches to landscape mode. The playback button works in landscape mode, at least it does for me on iOS, not sure about Android.
yes, the workaround above (chilirock) seems to work in landscape mode (at least on iOS).
Thanks. I missed the earlier mention. This works for me as well on iOS.
This is a high priority for Wyze and we are working on it. The recording are still there as pointed out, but I do apologize for it being so cumbersome currently with the broken playback button.
I’m having the same prob with SD playback on events grayed out (local storage and playback). V2, V3, current firmware, all worked for months and there has not been any new firmware updates but not now on 5 cameras. One camera is not grayed out. It is running a cam plus trial! How has this broken without an update??? Has been almost two week since this issue reported and no fix yet.
Welcome to the forums!
What iOS Wyze app version are you using? The issue could be with the app itself and not the device firmware. There have been some app updates recently.