Hello all,
My annual charge came around and wouldn’t you know it, my CC info wasnt up to date. My sub was canceled by wyze and I was notified about the issue. When I renewed I notice it was making me use google play to pay for the subscription when it didnt before. Is there a way to not use google play for my sub?
Are you trying to renew via the app or via the website on a PC?
Are you sure it wasn’t suggesting Google Pay (not Play) as a payment method option? If that’s the case, then perhaps updating your initial post and title might help you to get the right eyes on this issue.
I did renew but before I did I tried the app and the website from my phone to see if both took me the google subscription and they did so I just did it. I canceled tonight to see if I could tey again but still the same. Maybe I should try a PC?
It is google pay for the payment but its through google subscription services which goes through the play store.
I appreciate the clarification. It’s unfamiliar to me because one of my primary reasons for trying Wyze cameras at all was because I already had other Wyze devices and didn’t want to be required to subscribe to anything in order to have access to useful camera features.
Yes, try on a PC. I have never had to go through Google from a PC.
Will do. Thanks. Ill report back
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