Google home cannot connect to Wyze home

[rsphoto]

Every since the data breach Google home cannot connect to Wyze home to control my lights. I got them working for a bit by unlinking the relinking but then I started to get the same message. They work fine through the Wyze app.

rsphoto

[minionsweb]

ok, you know about this

[Updated 02-13-20] Data leak 12-26-2019

02-13-20 update Thank you all for your patience. We have been working diligently to make progress on security improvements. At Wyze, we take data protection, and our customers’ trust in us to protect their data, very seriously. We appreciate your efforts to ensure consumer security and we share your commitment to data privacy and security. Please note the status of these action items we have addressed: Action Item Status Update/Note Initial cyber investigation Completed We have comple…

did you re-authenticate via wyze?
Also, have you looked into your network signal strength to the devices in question?
If its weak, connectivity can be spotty via 3rd party services.

[qlang243]

@minionsweb

ok, you know about this

No, that’s different. Developers usually test against a development database, yet another non-production database. Wyze made it clear, that the database that was left unprotected, was for adhoc querying, not a development database.

did you re-authenticate via wyze?
Also, have you looked into your network signal strength to the devices in question?
If its weak, connectivity can be spotty via 3rd party services.

Are you awake? The quoted text isn’t related to the response.

[minionsweb]

JFC, so the link grab was not source, oops.
point was he knew of the breach and pointing towards the thread.
keep on trolling

[JoshuaPack]

I know you said you already unlinked and linked again, but, I feel as if you have to do this again to get it to work. I have had GA “konk” out a few times leading me to do this. Unsure if token gets reset somehow, or what, but unlinking wyze from GA and linking it back is the only solution I have had success with, however, it is a pain in the butt.

[HDRock]

I had to re link Alexa like 4 times last few days

[JoshuaPack]

it is indeed a pain.

On Android, top right on your profile, click on that and go to “Assistant Settings”
Go to the “Assistant” tab which is to the right of the “You” tab
Click on “Home control”
Click on the 3 dot menu at the top right and click on “Manage accounts”

There you should find “Wyze Home” you can click and hit unlink, then search for it again and add it back

[rsphoto]

I’ve tried unlinking and relinking a bunch of times. Google home still won’t connect to Wyze Home.

[JoshuaPack]

Other than what I posted, I personally don’t know any other way to reset. I would contact support at this time.

https://support.wyzecam.com/hc/en-us

[HDRock]

Read this it might help you or it may not

Update relinking with Google Home

So I just had to unlink and relink my wyze account on google home. Not a big deal except when I unlinked, all my bulbs were still there and I got an error “only owners can unlink” when trying to unlink each bulb individually. The fix after speaking with a Google Home rep was to uninvite and reinvite the other family members on the account. That’s just what worked for me anyway.

[rsphoto]

Univiting and reinviting worked, thanks.

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