My oldest one has it to a minimal extent but I certainly won’t use the warranty for it since its mostly fine and I moved it underneath cover which has helped a lot.
Invoking warranty every 1-2 years on every cam is a lot lol. Eventually that will end and they can just end it anytime I’m sure.
I know this is an old thread but I just wanted to add to it. I have a V3 camera that was outside and didn’t survive our California huge rainy season. It ended up with a foggy lens. It was way outside of the warranty and it took many back and forth conversations with Wyze about it but they finally sent me a free replacement. So, I got around to taking it apart to see if I could clean the lens. Wasn’t difficult but I couldn’t get behind the outside lens and was only able to clean the clear plastic that protects the sensor on the board. This helped but the fogginess is still there. If anyone has found a way to get behind the lens to clean it explain how you did it, I’d hate to have to just throw this camera away.
Thanks for that information, I’ll check it out but I honestly don’t want to spend money on trying to save this camera when Wyze did replace it for free. It’s just, as I said, I hate to throw it out and I doubt I would ever need it for parts.
Doesn’t look like there is a way to open up the outside part of the lens, to clean inside it. And buying that lens kit that the video used, seems like a waste because it’s 3 different lenses in that kit so two wouldn’t be used.
Not sure someone would pay the shipping cost and it’s just not worth my time to pack it up and get it shipped. Probably just keep it and set it someplace in or outside of my house not plugged in to fool a criminal. Unless I could find just one lens at a very low cost to make it whole again.
I am interested in doing the lens replacement, I just don’t want to pay for it. But now I’m wondering if I could take the lens out of a V2 camera and put it in the V3. I have a lot of V2’s that I don’t use anymore, but it still seems like a lot of work considering you have to ensure it’s focused correctly which could be time consuming.
Can confirm I have had roughly 5 V3 cameras experience moisture inside the lens after about 1 year exposed to the elements. Cameras that are under cover that do not experience direct rain are fine after many years. I now have my first OG camera with moisture in the lens after roughly one year of being outside. For the last 4 cameras
Wyze replaced them. The last one I could not provide proof of purchase as it was one of the replacement cameras and as such they just gave me a $20 coupon. Will see what they say about my OG.
And yes, this problem/defect has been covered in several other threads on this forum, some by me.
In all cases I have replaced the lens and restored the cameras to being fully functional. And yes, I have used v2 camera lenses with no issue. In fact they appear to be better manufactured. They have an all metal housing with no rubber seal which is the part I assume is failing on the v3, and now OG cameras. The pic on my OG clearly shows cracks in the rubber outer ring.
This is very disappointing. I had hoped this was a V3 design flaw that was fixed by the OG. Sadly it looks like it continues.
It makes me wonder if the doorbell will also suffer the same issue. I currently have a very old August doorbell that has been outside and is ten years old and the lens is as good today as it was 10 years ago.
What I have noticed is the lenses fail in specific locations on my property. The cameras the get Direct Sunlight into the lens at some point in the day eventually fail from the glue they use delaminating.
I have over 24 V3 cams and the ones that fail are only in 3 locations out of the 24+ locations. The ones that don’t get Direct Sunlight have not failed in the 3 years I had them.
The previous V2’s were in those locations in an enclosure but lenses were exposed and the V2 cam lenses could handle direct sunlight without issues.
The lenses can be replaced on the V3 if you have the skills and tools. And can be purchased for about $4
Mine that are outside but not under cover pretty much fail near 100% within a year or so. Those under cover outside not exposed to rain seem to survive so far.
Buyer beware.
Be sure to check your cameras prior to the one-year warranty expiring, which is exactly what I will be doing now for my remaining 3 OG cameras I have that are still in warranty. Otherwise you will be SOL like me.