Again more issues with the Floodlight Pro. Both my mines are down at the moment. Router shows they are online and connected to the network. But app shows they are offline. All my other Wyze cameras are working besides the 2 Floodlight Pro. Are the FLP running on a different servers or something because they always have issues with connectivity when I want to view back the live view!
Seen the new products that wyze has been coming out like the palm reader door lock, door bells, and outdoor pan cam, but I just don’t feel confident if there’s always going to be issues. Come on Wyze if the Floodlight Pro have issues just lwt us know so I can toos these in the bin rather than waiting for you guys to fix these issues. Since day one the FLP was never reliable from the start. Upgraded my router and even have the 2nd mesh router less than 10ft away from the 2 FLP so I know for sure my 1GB fiber connection and wifi signal is not the issue.
Make sure it’s connecting to that nearby mesh node. I have a couple of cameras that consistently attempt to connect to the wrong mesh node. They have to be bound to the right node, or else the connection won’t work.
Consult your router docs on how to bind hosts to mesh nodes.
Yeah both were connected to the closes mesh. I checked on my Eero app to see which one the cameras connected to. Also both routers are not really that far away from the cameras either so technically signal would ne good either way. But the problem fixed itself now. Both FLP cameras work and I can view live stream again. Not sure what was wrong, but I’m thinking it was a Wyze issue.
I’m having the same issue as what you’re describing. I have it up and it will work anywhere from 5 minutes to 3 days. It throws a 3005 error code, but it is no more than 15’ from the wireless router. I’ve delete/reinstalled it several times, always to the same router as all my other cameras. It’ll work for maybe 30 minutes and then quit on me. I’ve turned off the breaker to depower the capacitors and reset the camera, which works, but not if I have to do it every day. I believe I’ve sent a couple of logs to this before but never heard anything back. Not sure if it’s just mine or this is a common thing with the FLPs.
You wouldn’t, because a log is not the same thing as a ticket. I think that’s a common misconception:
I don’t have any of the Cam Floodlights, so I don’t have any immediate solution to offer, but for something like this I’d be inclined to open a ticket with Support to at least get this on their radar.
I have also been experiencing the same issue with my floodlight pro, which has been quite frustrating. I doubt its power or internet problems on my end. However, I have confirmed that this is not the case through basic troubleshooting steps, anticipating that Wyze would suggest these first.
Having owned, used, and tested numerous Wyze products for several years, it appears that the offline issues have consistently originated from their app, firmware or cloud servers. My device has recently come back online and is functioning normally, and I hope this continues. It is certainly concerning when a device used for security purposes experiences such unreliability. I primarily use mine with an SD card, and one would expect it to operate without these problems. Again, I suspect the issues may lie with the Wyze app, firmware, and their cloud infrastructure.
Furthermore, I recently purchased a Wyze plug, which is exhibiting similar behavior, frequently showing as offline before reconnecting. Interestingly my old plug located just a few feet away operates without issue. Additionally, my Wyze Doorbell Pro loses power in extremely cold weather, despite being hardwired, and struggles to maintain its battery charge.
I sincerely hope that these connectivity issues can be resolved before investing more $$ in Wyze.