Fix-It Friday 4/1/22

[Seapup]

@CatHome

Fix-It Friday 4/8/22 ?

I did a search and haven’t seen it posted yet.

Need to scroll up and read the 1st post of this topic you are reading:

@UserCustomerGwen

Here’s how this works:

• We’ll make a post on the first Friday of the month in every community (Core Community on Facebook, Forums, Reddit, and Discord).
• Check the comments. If you see any other comments with issues that you’re facing, vote for them with a like.
• Got something new? Reply to our post with the top issue that you’re facing this week with your Wyze products to help loop us in.
• We’ll grab the top comment from each community and make a follow-up post on Monday to detail what those issues are and how we plan to fix them. If we need more info from the community to help figure out what’s going on, we’ll let you know on Monday - so please make sure to take a look!
• The following Mondays in the month, we’ll be posting updates about our progress on Fix-It Friday submissions.

This procedural change was stated in the 3/4/22 topic, post #19.

@UserCustomerGwen

We hear feedback that the weekly cadence is not giving enough time for us to fix stuff and show results and we’ve also noticed that participation is decreasing. In response to this, we’ll be moving to having a Fix-It Friday callout on the first Friday of every month and then the rest of the weeks will be updates about the submissions we’ve received (with exceptions for things that were completed or are not currently in the works). We’re hoping that this will improve the transparency and effectiveness of Fix-It Friday and really appreciate the feedback about this program! It’s possible that this won’t be the right recipe either but we’ll keep you in the loop if we change things further.