Today we are releasing a firmware update to fix an AQI reporting issue on the air purifier. We also have an update for my.wyze.com to improve the upgrade experience from Cam Plus to Cam Plus Unlimited. :notebook:Read our Release Notes: [image] Release Notes & Firmware Looking for the Wyze Cam v2 and Wyze Cam Pan webcam firmware? Download it here. Wyze App To update the Wyze app, go to the Google Play Store or the Apple App Store to download the update. Clic... [20240415-120412]

[image] towelkingdom: 1626316 Really appreciate it

So many issues with my Air Purifier now too! On the app is shows the air quality for my city is Moderate, yet when I pull up the Insights page the outdoor pollutants categories all show Good. The AQI number inside the green circle on the main page kind of updates randomly regardless of when it says it last updated. For instance, the AQI has updated a few times on the app, yet below the green circle it says it was last updated 23 minutes ago, which isn’t true. And, seems like it should have been designed to update whenever the app is opened and then it should continue to update in real time while viewing on the app. Oh and now the center AQI number LED on the Air Purifier panel, shows the horizontal LED in the middle of the number is way brighter than the other LED’s.

[image] carverofchoice: For those wondering what I mean by some people having bandwidth considerations…on my internet alone, in less than 2 days I’ve already “uploaded” roughly 80GB of data through Wyze AWS. If it continues at that pace, that would be 1.2TB in just UPLOAD data to Wyze, not counting all my other internet use, including streaming TV shows, working from home, etc. Nailed it! Case in point, I am on a 500GB capped service. In six days I went through 70GB with only four cameras, two days working remote and about four hours of streaming. I will eat up through those 500GB in no time. When that happens my cameras will be useless. [image] carverofchoice: Wyze did confirm they are working on it. :+1: That is a good news, but it has been six months and no resolution in sight. I think Wyze’s confirmation is just to quiet down pissed off users and move on to develop trivial and useless features in the app.

Well, I’ll bring this back up for you and @WildBill and others in the new AMA! [image] Feel free to upvote the question if you have Reddit so it’s more likely they address it publicly (priority is given to the most upvoted questions, though they often try to answer a bunch of others too with as much as they can get through in the time allotted: https://www.reddit.com/r/wyzecam/comments/1g9r1uu/comment/ltbjzn1/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

You’re welcome. I do what I can to try to represent the community and make sure you all are heard, both publicly like in these AMA’s and behind the scenes where I can. I can’t promise they will always DO what everyone wants for a number of various possible reasons, but I know a ton of feedback is definitely heard and passed on. Even if it’s been passed on in back channels, it can be helpful to ask again publicly in these AMAs to try to get public responses and more public exposure to such issues.

[image] carverofchoice: I can’t promise they will always DO what everyone wants for a number of various possible reasons I don’t know about the rest, but I for one would never expect you to promise me anything. Whatever you do is greatly appreciated.

[image] spamoni: Basically I was told they need a Log after a connection is successful when using the buttons and not unplugging it. Created yesterday… Air Purifier offline, did a WiFi reset by pressing and holding Auto Mode and Fan Speed buttons until WiFi icon started flashing, went through setup process, generated log. Log ID: 1627970 [Screenshot_20241022_173846_WyzeBeta] Will submit an additional log, probably later today, as my units go offline daily.

I’ve got another log. Just reconnected again: 1631226

Firmware updates - Released 4/15/2024

Wyze News

habib October 23, 2024, 11:03am 84

You’re a Good Man, Charlie Brown!

I voted and thank you kindly sir. I hope Wyze will listen.

Where's my badge? 📛

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Wyze Cam v3, Wyze Cam Pan v2, Wyze Plug 2021 Firmware Beta Test 2/14/2022 Beta firmware	92	6087	April 8, 2022
Wyze Air Purifier Not Updating AQI and Graph in App Home air-purifier	54	3017	November 18, 2023
Wyze Air Purifier Firmware Beta Test 3/25/2024 Beta	11	498	May 13, 2024
Fix-It Friday 10/7/2022 Wyze News fix-it-friday	27	3980	November 19, 2022
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Firmware updates - Released 4/15/2024

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