One of my Cam V4 suddenly stop recording Events starting December 1st. Nothing has changed in Settings and other cams work. All have the same FW.
Update; I reformatted the memory card and rebooted the cam, both through the app. Now it’s working again. I should have only made one change at a time, because now I’m not sure which fixed it.
Probably rebooting the camera. Do you have Cam Plus? If you have Cam Plus and you tap reset Services in the app that may correct the issue. The cloud clips in the events tab are totally different than the SD playback.
I do not have any subscription. I only use SD cards.
Are you recording just events or continuous recording to the SD? . I have had a V4 miss cloud recordings but never had one stop recording to the SD unless the power went off.
I do continuous recording on all of my plug in cameras.
All my cams have those brands of SD cards. There was no video available via the app after December 1. I didn’t pull the SD to verify, but I suspect there would have been. If I see this issue again, I’ll check that.
You can tell if it stopped recording continuous from the SD playback. The space I marked on the time line is when I turned the power supply to the camera off this morning. I turned off the smart plug that the camera is plugged into then turned it back on.
This same thing has happened again on two of my V4 cams. This time I only did the reboot, and that got them working again.
Again, the issue is that at some point there are no events and no recording to the card. I have not physically removed the card to see if there are no recordings, but the app indicates that there are none. No subscription, just continuous recording to card.
I’ve scheduled a reboot each week so that I don’t have to babysit them, and ensure they are recording.
Pulling the cards and formatting them in a PC with the formatter from sdcard.org may help. What kind of cards are they? They may not be up to the task of continuous recording, but I’d give the format a try first. That utility will clean up the card and set the correct file structures etc.
My v4 has been going a couple months now continuous recording to a 128GB Samsung Pro Endurance without any reboots. Same for my OGs and Panv3s.
I have the same cards as you do and they’ve been fine for a few months. The card or the format isn’t the issue. It’s a bug in the firmware that needs to be corrected.
Then why is mine working and yours isn’t? The difference is likely that I ran mine through SD formatter before using them in the cams. Or you had a power outage or removed the card without doing “safe eject” first and caused some corruption that needs to get cleaned off.
Well then, if it’s not happening on your cams…. It does sound like you’re confirming that the format tool within the app and provided by the vendor doesn’t work or otherwise can not be relied upon to format the card. In which I repeat my statement of this being a bug.
I go against supposed norms. I only use standard micro SD cards and always use the cam formatting accessed by the app since 2019.
Usually just an initial format and I am good to go. Once I had to reformat with the app to resolve an issue, years ago.
Not sure why my various cams work fine.
I have to agree with the above. I only have two high endurance cards on two cameras. The other five are regular class 10 cards. Had them since 2022, one even longer as it was used in a dash cam. Never used anything but Wyze app to format them and never needed to reformat them at all.
Once formatted with the SD card formatter, I’ve found the internal formatter in the app works fine. I’m sure with many cards it works fine regardless, but the fact that some of these cards come with forced FAT32 file systems or some utilities in the root directory, it makes sense to lay a 100% standards based supported file system on the card before using it. Those things may interfere with the camera’s internal formatting utility.
If this was a firmware or app issue, a lot more people would be having problems. Others use the internal formatter exclusively and don’t do that first step like I do, I just find it cheap insurance and like to start with a clean baseline. I did have one cam that did not like the card I tossed in it out of the packaging and the internal formatter didn’t work, however the SD card formatter fixed that, card was recognized and internal formatter now works fine. So as far as I’m concerned, every card should get that baseline before being used. I even do it before putting a new SD card in my phone or any other device as well.
From time to time I’ll even reformat my dash cam cards with it, or when I recently swapped an OG to a v4, I did it again there too. Like I said, cheap and easy insurance.
It certainly can’t hurt to give it a try. Unless you want to report the bug to support, find multiple others to report the bug as well to get it attention, then wait for months for them to maybe fix it.
I burned through a few Samsung Evo cards in dash cams before realizing they aren’t cut out for it. Granted those dash cams write several times the data (much less compression) than the wyze cams, but I learned my lesson. I don’t want to be even 3 years down the road and have a failure when I need it. Considering they aren’t much more $ and come with at least a 5 year warranty for constant writes (standard card warranty is voided by using them in this fashion), well worth a few extra bucks.
Sandisk Pro and Extreme cards have held up find in those same dash cams, they are not technically constant write rated but obviously much better spec than the Evos.
I did have one sandisk card go bad in one of those dash cams many years ago, I don’t recall which it was, probably just a standard and not pro/extreme, but back then they swapped it for free, even though they could probably have disputed it. However these companies have gotten a lot more strict about it, back then cams were rare, now they’re everywhere.
That being said I have a couple OGs that are event only and don’t get very much “action” and they’ve got middle of the road SD cards in them (8GB even) and are holding up fine so far. But they probably fill that card once a month, if that.
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