Event Thumbnails missing from one camera

One just ONE of my v2 cameras, the event Thumbnails are not appearing. Every other camera has the event Thumbnails. I’ve rebooted, cleared cache, etc. Any ideas?

Just out of curiosity, is it a white or black version of the V2?

You could try a factory reset, including deleting the camera from the app and setting it up from scratch. That will force the server and AI to reset the connection to it, which may re-enable the thumbnail previews again. It’s worth a try.

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I’ll give that a go tomorrow. I just restarted it again and entered live view so at least I have a thumbnail on the home screen. Maybe that’ll fix it. :woman_shrugging:t2:

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They’re working today. So the third restart did the trick. :joy:

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