Thumbnail Shows Nothing

Has anyone else noticed that the thumbnails from the captures on their V2 cameras doesn’t showing anything in the Event Log? It used to show what motion or person caused the camera to create an Event. Also, it seems like the playback skips by a couple seconds when I do watch the Event that was logged.

Is the thumbnail like a solid color, or just shows a point in time before or after the motion?

It’s just a point in time either before or after the motion. Also, the event videos seem to lag - the object in motion will jump across the screen in the event video. I tried turning the cameras off for 10 minutes, but that didn’t seem to help.

Can you share an event video where this is happening?