Event recording turns itself off

I’m new to this community! I got the Wyze v2 recently and the event recording turns itself off all the time. I turn it on and some time later, I’ll notice that it’s off again. I can’t figure out why and what to do to make it stick. Any ideas? Thanks!

Do you have any shortcuts set up that might be turning it off? Do you have the schedule set in Camera Settings > Event Recording?

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I don’t have any shortcuts. I tried both with a schedule and without – same result with the option eventually disabling itself.

Consider that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.