I’ve been having this issue with multiple cameras (V2, V3, Pan V3) where my EVENT clips recently have been randomly ‘glitchy’ in the last month or so. All cameras firmware and app are most current updates.
I’ve got Cam Unlimited and when I go to look at EVENT clips, one of a couple things happen:
- Everything is fine; clip plays normally.
- Clip stutters and jumps; timeline plays smooth, but video jumps back and loops every couple seconds until timeline ends.
- Clip plays a few seconds and freezes.
- Clip looks like video with timeline but it just shows still image.
LIVE view is always fine, and I can go into Playback from SD card and SD card plays through A-OK. It is simply the EVENT clips that act flakey, so seems like an App/Cloud issue.
I came here and searched and found this thread: https://forums.wyze.com/t/wyze-cam-v3-event-playback-video-stutter-solved/279712 from back in 2023… (the gist of it is that if you turn Record Sound OFF, it causes this issue with EVENT recordings.)
I thought I had recently turn the Record Sound OFF, but now I found that I just turned the Record Sound Events OFF, but Record Sound was actually still ON.
So anyone else come across this issue lately?