For that past few weeks I keep getting this error message when I’m viewing my camera events. It happens about 3 or 4 times a day. This is the message I get: Error Code: No fragment. Please contact support if this persists. I’m using the latest beta software and firmware on Android 10… Pixel 3aXL… …

Worked perfectly for me. Thanks!

@lupitatg Thanks so much for posting your solution, it worked for me also :+1::+1::+1:

both of our camera’s are now experiencing this starting today: MAC 2CAA8E9B0E0E & 2CAA8E81BF90

I was having the same problem, I just used the “restart device” button in settings and it seemed to resolve itself. I can watch my recorded events again. Didn’t have to mess with my cam plus settings.

Restarting my camera/power cycling helped mine too. But I’m not holding my breath. :sweat_smile: This fragment error has been frustrating.

Nice that restart works for you. For me, not so much. [image]

Have you tried manually power cycling the camera instead of using the rules feature? The app restart doesn’t completely turn off/on the camera is the only difference.

Yes sir, tried that with no luck. Only cams that are on Plus do this. The error actually stopped for a week and then returned yesterday.

That’s a bummer. I hope Wyze can find a fix for this bug soon. It is causing a lot of problems for everyone. I don’t like paying for Cam Plus when it doesn’t even work like it should.

thanks, restarting our 2 seems to have fixed it for now. Hopefully wyze offers a better fix

Error Code: No fragment

Beta

Hemi September 12, 2020, 5:58pm 65

Nice that restart works for you. For me, not so much.

Error code no fragment issues today

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Error Code: No fragment

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