I spend winters in Brazil so I bought this so I could know if someone delivered a package while I was gone. I also needed 3 months of battery life. First, camera has missed 2 deliveries… Package on porch - no events. I had another delivery today and it worked great. I followed the exact path to pic…

The duo is only a month old. You are well within 1 year warranty and maybe even 30 day return window. Definitely contact Wyze Support and create a ticket for a return and/or replacement. I successfully removed and reformatted the sdcards from my 2 v2’s and transferred into my 2 duos. Not sure you w…

I could not find the listing for the chime controller for 13.99. Since it is 3 wires I am assuming two go to the camera and the last wire goes to the input side of the existing button. Again assuming they are magically creating a neutral for the camera to work. I can mount this but it requires ca…

In the Wyze app on your phone: Shop > Shop All - then scroll down 24 rows. That’s the results on my Android phone. It is not available on the website. The controller is mounted inside the house chime box if you have a home chime. Typically mechanical chime but can be digital. Wiring configurati…

OK… I see it… Thanks… Hopefully the detection issue can be resolved…

I was able to fit 2 controllers inside my mechanical chime box with no room to spare.

As a Cam+ unlimited subscriber, my duos would have been returned within the first week or 2 if I was experiencing detection issues and I would have reinstalled my dbv2’s. I can share some settings should you decide to stay with the duo.

I looked at the information on the device on the phone app. A big disconnect, says it is 100-240 volts, plays 19 tunes and 8 volume levels… Sounds like they are describing a chime and not the chime controller. The model number is actually for a chime so how do I know I will get the right item. Yo…

Yes, the controller was included with the vdb.v2. It became a solution for the duo to get the home mechanical chime to work with the duo and keep the duo’s battery charged since it has to be in the duo for it to function. Interestingly, the controller appears to have disappeared from the Shop i n t…

Yes. Agent reviewed the log without clue, in process getting a replacement.

Just found out if you search for chime controller in the Shop on the app or scroll over and click on Accessories in the top bar, it appears and can be purchased. I wouldn’t be concerned about the misleading specs. The controller is powered thru the db transformer. Same item I am using in my chime bo…

DuoCam Doorbell - Think I just wasted $90 on something that does not work

Cameras

Crease December 11, 2024, 9:41pm 20

I saw that you asked about testing the β firmware in that topic, and now I see that a production update has been released, FYI:

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DuoCam Doorbell - Think I just wasted $90 on something that does not work

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