Duo cam voip not working on s24 ultra

My duo cam doorbell does not work with voip it rings I cannot answer it it always locks up after it rings, and I try to answer it i have uninstalled it reinstalled it, but I can’t do anything with it at this point.I’m thinking about going to a eufy duo cam. I’m not sure if I’m doing something wrong. Well, what’s going on with it? I even have it set to a 5ghz wifi. I habe 1 gig upload and 1 gig download … .i can get about 780 at the doorbell
Any help would be great.