While trying to download a timelapse video on a Pan Cam with phone and cam on the same wifi network, it gets to 99% and stops. Multiple attempts fail. Waiting 30 minutes at 99% seems adequate but no. Suggestions?
Something to try as recently, I noticed some issue with submitting a log.
What I found is if I long Press on the app, go to app info, then do a force stop. close the window down at that point. Then go into the app and try to download them again. You can also restart your phone after doing a force stop.
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Uninstalled the app and reinstalled the app. Hard rebooted the router. Hard restart the camera. Waited until everything reconnected automatically. Still only goes to 99% and stops. Even after sitting at 99% for 30 minutes. Oh well.
For the record this is the second time lapse I’m trying to download. Number one worked as expected. Just simply worked.
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It the time lapse video on the micro SD card that is in the camera? I could easily retrieve the card from the camera and search for it on there. If that’s where the video is. Just a thought.
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I believe it would be on the card. As you indicated, retrieve the card and take a look. I think it will be in its own folder as well.
If you have not created a log, I would create it and post the number here. If you opened a ticket, you could post that as well.
Is there a way to retrieve a time-lapse video when I’m not on the same wifi network? Why not?
@dafairlie
Currently you must be on the same WiFi network as the camera, this is due to the large size of the files.
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