Hi all! Please see the below topic and continue the discussion there if you are still having issues related to the 11/27/2019 service issue. Closing this topic.
We’ve recently received reports of Event videos being shown as existing in the app but not being available for download. We suspect a half hour slowdown and we are looking into this now. We apologize and will update you when we have more information.
Update 5:39 PM PT - The Event video download problem was caused by a processing delay. We are working through this and expect this issue to be resolved in about 2-3 hours. Thank you for your patience.
Update 7:37 PM PT - From our end, we are seein…