I have about 6 new recorded videos but each time I go to watch them I get the “download failed” message on screen… What happened?? I don’t know what good my videos are going to be to me if I cant even watch them to see what is happening…

Good to know that it isn’t just me… Hopefully Wyze is working on a fix… this is a mess for sure if we aren’t able to view our recordings.

I hope so too… im looking for my amazon order to pop up so I can get someone to go grab it off my porch since I wont be home right after work.

This has been going on for the last 30 minutes for me. I have been waiting to see if the videos would come in and they haven’t and still keep telling me the same thing. It is frustrating. I searched for a topic on this issue before posting this thread and didn’t see one. Hopefully others will chime …

Several of mine initially would not load but the oldest 3 just loaded so it appears to be clearing up.

I had 8 videos total (2 more came in that I wasn’t able it view) Out of all 8 I still have 3 that will not download and there is no preview of the shot that was recorded so it still is an ongoing issue as of now. Originally noticed this an hour ago…

Could be linked to this [image] RESOLVED: Event Video Download Delay - 11/27/19 Wyze News We’ve recently received reports of Event videos being shown as existing in the app but not being available for download. We suspect a half hour slowdown and we are looking into this …

I have the same problem. I can’t download videos recorded after 8:00pm EST, 11/24/19. Older videos can still be downloaded.

[image] RESOLVED: Event Video Download Delay - 11/27/19 Wyze News Update 5:39 PM PT - The Event video download problem was caused by a processing delay. We are working through this and expect this issue to be resolved in about 2-3 hours. Thank you for your patience.

Having the problem here in North Carolina also

Download Failed on Recent Recordings

Lifestyle

StopICU33 November 28, 2019, 1:46am 11

Topic		Replies	Views
RESOLVED: Event Video Download Delay - 11/27/19 Wyze News important	20	2314	December 20, 2019
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Download Fails Cameras iphone-ipad , cam-v3	16	450	December 11, 2025
Corrupted Event Videos Cameras cam-v1-v2 , support	9	1443	March 10, 2019

Download Failed on Recent Recordings

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