My doorbell pro has been with me for over a year now, and about two months ago it stopped sending notifications. When I attempt to do a LIVE VIEW, I receive a message stating “Error code: 20004”. After following the instructions to reset the camera, the issues was fixed but only for a few days. Despite resetting the camera again, the same issues persist, and resetting it now does not resolve the issue at all. I am still unable to connect. It says the firmware is up to date (version 1.0.73) and the signal strength is strong. I also have five other Wyze cameras inside and outside my home, and they have been working fine with no issues. I have no idea what may be causing the problem, I am completely at a loss. Has anyone had this issue or know how to fix it?
Mine too! It started early in the month!! Showed error 20004. I requested a replacement before our 1 year manufacturing warranty expired at the end of July. Now I cant get my new one to connect. It says its connected but shows error 20005. So frustrating!
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Same here and no fix in sight
Mine also started this about 3 days ago and now it wont connect to wifi at all, So its just sitting on my counter.
Has anyone reached out to Wyze? Mine is doing the same thing…super annoying!
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