We are taking A LOT about people pressing the lens due to poor design. I want to see more video proof. Let’s do this! Pls share.
BTW, got a “Person” and “Package” alert on this one. Not doorbell, but good AI detection. Thought I’d share.
I’ve already posted one. All my others are exactly the same (have cycled out of cloud history) - walk up, finger the lens, stand there dumbfounded that no one is answering the door for a few seconds, walk away.
Agreed. It’s a good example. I’m just looking for a bit more proof by example.
Now that the doorbell is in operation, let’s see more video!
@Customer Not joking, honest! I was thinking that if a label seems like it will help, then I will slap one on there! Maybe something with a finger-pushing-a-button clipart, too! If Wyze won’t, I will!
A white or blue circle is what other smart doorbells use to indicate where the virtual push button is. Why Wyze chose the AT&T bell symbol is perplexing.
Or try a donut circle of arrows all pointing inward toward the bell
The use of the bell is likely because the bell icon is a universal symbol for alerts and notifications, it’s also not the “AT&T Bell” it is rather similar, but the AT&T logo is still under trademark even if they don’t use it, so it would not be usable for this doorbell. This one appears to be a stock image that is under the MIT license.
2 for 2!
OK! 2 for 3 … even if they press multiple time and eventually get it right … if one of those is the camera, it goes against the count.
3 for 4! Won’t post video since it was the neighborhood Girl Scout delivering cookies, She had no problem with hitting the button. Keep them coming!
This whole thing makes me want a bell, but I have other concerns that kept me from getting one.
A local diner has a bell that one can strike on the way out after a sumptuous meal. I didn’t know this the first time, I was startled.
Now that’s a user interface. No matter what part you touch, it rings the bell.
Bug report: User attempted to shake bell but could not because it was fixed to the wall and was unable to activate sound. Please fix ASAP.
Try the firmware upgrade.
I wonder why they don’t just make the whole front of the doorbell the “button”.
It wouldn’t be hard to do, and it wouldn’t matter where you pressed…
It basically is everything that isn’t the block with the camera and lens. For what it’s worth, I haven’t had the issue with folks tying to push the camera. When you walk up to it the button is lit up blue and flashes which seems to be enough of an indicator.
Pretty sure you’re trying to make me upgrade my hardware there…
Be careful, that’s third-party firmware that hasn’t been beta-tested yet and could void your warranty and brick the device…