Don't buy wyse!

My cams work as advertised

It seems as though the Community Guidelines may not have been followed recently on this topic.

https://forums.wyze.com/t/wyze-community-guidelines/6796

In this situation, the moderators’ instructions are to temporarily limit posting to the thread. Users will only be able to post one reply in a 60-minute period for the next 48 hours. Continued infractions will result in the closing of comments and calling in a Wyze employee to review the thread.

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Wyze gave free legacy PD for those affected on the supported devices, not for all future cams. Wyze isn’t allowed to develop new features and charge for them? Wyze has every right to adjust prices as necessary, that’s no bait and switch.

It’s kind of funny, I just feel like I’m leasing the cameras and the sensors and the company can do or change the policy anytime they want the only difference is I can’t cancel the lease and get my money back

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Wyze offered PD to some, not all, customers who thought they bought cameras with free PD. Only the customers who had an account registered before Nov. 26, 2019. It was suggested that those customers also pay for the promised free service.

The people that bought Wyze cameras between Nov. 2019 and Jun. 2020 were baited with free PD then it was switched to a pay option.

This is very well known and really not a debate. You were here at the time.

It’s not a big deal it’s just how it is. Wyze was very optimistic at the beginning but most of us knew they couldn’t maintain a growing business on $20 cameras.

If someone was not a customer after Nov 2019 there was no promise of free PD. The cams didn’t even support PD after Jan 2020.

Here’s a refresher…

Xnor.ai person detection cancelation was announced Nov 2019, and was removed from firmware in Jan 2020. There was no promise of free PD at this point.

Once Wyze launched their in house PD, it was indeed free for any customer as of Nov 2019. Any customer after that date was never promised free PD, so they were never baited.

Our issue is that in an email last year, we promised 1.3M of our earliest users that when we finished building person detection that it would be free; even if it was cloud-based. You are receiving this email because you are one of the people that received that promise.

When Person Detection for 12-second event videos officially launches, you will be able to name your price. You can select $0 and use it for free.

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It doesn’t not matter what your experience, or anyone else for that matter has been now, or previously.
What matters is that THESE 6 Cameras are NOT working for ME right now!
Why delete my post if everything is above board?

Here support this:

They also deleted my Don’t Buy Wyze post completely for no other reason than constructive criticism.

Thank you

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There is the opportunity to make happy customers, at least most ofThere is the opportunity to make happy customers, at least most of them. I think overall that Wyze is a small company thinking big there’s always a certain amount of pain involved in growth that doesn’t make it any easier or any more palatable and we will always find something to complain about

There’s always a certain amount of pain involved in growth. That doesn’t make it any easier or any more palatable and we will always find something to complain about, myself included. It doesn’t mean that I hate the company it just means that they could do better.

When you wish to criticize my posts, I only ask that you remember my experiences do not mimic yours. When you wish to criticize my posts, I only ask that you remember, my experiences do not mimic yours and my opinions and my statements are derived from my experiences and the stated experiences of others.

It was deleted because you are posting the same thing repeatedly.

1.3M existing users received an email with the promise of free PD in Nov. 2019. The free cloud based PD was supposed to begin Jan. 2020.
The announcement that PD would no longer be free was Jul. 2020.
By that time many more users were using free PD but only the 1.3M that were promised by email were eligible for the Name Your Price scheme.
These additional users weren’t promised free PD but, as far as I remember, it was actually there and working from Jan. - Jul. 2020.

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Incorrect, first they deleted the duplicate posts so I then linked to the original posts instead, then they deleted even the original posts.

Thank you

Umm, no. The new cloud based PD was never scheduled for Jan 2020, they said “later next year” (2020) and ended up launching in Sep 2020. The original Xnor.ai PD was removed in Jan 2020, my last post has all this info.

They merged your thread with this thread because you copied and pasted the same post in both threads. My comment I posted in your thread is now in here.

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Peep, my post was not person directed… It was my opinion posted to the Wyze community as a whole… We’re good :wink::+1:

There are 2 other Companies that are Brand loyal. Apple and McIntosh (Audio)…Say something and you get a Post Beating…Wyze has issues…look at the tons of posts on what they sell. I will say this again…WYZE needs to focus on a Core Product line to get it Right. Then branch out with the other Toys. Next Caller,…

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When did this :

Please wait an hour between posts in this topic

Start coming up?
Now that to me is downright crazy.
And they call it “Discourse - written or spoken communication or debate.”

Only when the mods are watching the thread closely due to suspect behavior. I don’t think it’s a normal thing.

It’s called censorship and it’s normal practice for communist.

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Yep…Who knows?..Since there devices are made in China…As with Nike…Watch your user base and limited negativity.

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Why is this even a discussion? I have wasted $20 at my local store before. Could the software stand alittle improvement? yes, but its just 20 stinking dollars. lol If there is a security camera out there with equal night vision in color as the V3 and supports rtmp or rtsp native, you have my attention.

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Do you waste $20 at your store every time you go or do you tell your friends not to waste your money on it? I like telling my friends not to buy bad products, especially from companies who specialize in bait and switch or censorship.