Don’t get sound notifications

Hi, after recent updates, my Wyze Cam Pan doesn’t give me any sound notifications. Motion events are fine but no sound notifications.
Here is my setting:

I’m having the exact same problem and Wyze support is not helpful at all.

Same here! No support at All! They say wait 2 minutes for an agent, but no one comes to that chat and the phone number, they hung up at 4:10 when they’re open till 6!