Since the last cam firmware update (4.10.8.860) i’ve been getting constant sound notifications on my phone. I had already created a window to send notifications from midnight to 5 AM but I have since created a rule to mute all notifications during daytime hours (4:30AM - 11:59PM) and I’m still getting sound notifications. The motion notifications are working fine. It’s only sound.
Thanks
RS
Well turn the sound off so it does not record
Not exactly a solution… Maybe a temporary work around until a solution is found but,
Nope not a solution at all … but let’s see if we can help get one. You said you were on fw 4.10.8.860 can you tell me what app version you are using? Also if I am understanding correctly you have two issues (correct me if I am wrong) you are getting a lot more than expected sound notifications and secondly when you make a rule to mute notifications the sound ones are still coming through. Is that correct?
If I follow you correctly, yes.
App version: iphone 12pro Wyze 2.28.0 (a11)
Before the update everything was fine.
No rules were setup.
Notification were set for “Motion” and “Sound” events.
Event recording was set for a schedule of (12AM - 4AM)
This was working fine…
I was receiving notifications of sound and motion events to my iphone only between those hours.
After that update I was receiving sound events all the time… Whenever someone would cough in the room as an example… I’ve been testing this by clapping to see if I receive an event notification.
So, I tried a few things.
Rebooting the camera.
Rebooting the iphone
I then created a rule.
Mute all notifications (sound and motion) from 4:30 AM to 11:59 PM. I originally said 4:30 to 12 AM but after I got a notification I thought maybe it got confused and wouldn’t span the day…
So that’s where I am. I’m testing this to see if I like the camera and app if and I do I would buy more but i’ve hit this issue.
Thanks
RS
Well a little follow-up on this.
Sunday I didn’t receive any sound notifications so I just wanted to wait another day before I posted an update. That night I noticed I wasn’t receiving any motion notifications during my monitoring window. So, I checked it again on Monday. Still nothing. No notifications of any kind no matter the time of day. I rebooted the cam this morning and I’m now getting the sound notifications again… I’m assuming I’ll get the motion notifications again tonight but I’ll update tomorrow.
