Does OG Cam not record during cool down.? I did some tests and it appears to be so.
Look, I’m fine with not getting alerts during the cooldown but find it concerning that it doesn’t even record events during the 5 minutes.
The camera is set to record events, not continuous.
I’m recording to the SD card and with the OG cam do not have any cam subscriptions for the cloud.
I noticed there is almost a minute of post recording. Do you find that as well?
In my test, I walked by the camera five times with in a few feet, waiting about a minute in between to be sure that it wasn’t in post record.
Only the first event and the last event gets recorded. The last event is usually the start of a new 5 minute Cool down cycle.
When I test my V3 this is not the case. It will not alert me in that cool down but it will still record events to the SD card. The V3 has the 12 seconds cloud storage but no paid plan so I wonder if that is the difference? Does the camera still record because of the cam account but if you don’t have a subscription account online, they won’t allow the cam to record more than once for 5 minutes?
I don’t think I should have to have any cloud if I have an SD card and don’t think it is a very good camera if it’s just a setting that I haven’t correctly made.
It’s fine that I don’t get the alerts in that period,but not to record activity, knowing that people use these for security and child monitoring, is a bad idea to restrict the recording 1 minute every 5 minutes.
It’s possible that this camera is damaged because I don’t have any sound and the company did give me a gift card rather than a replacement so I I’m trying to figure out if the OG doesn’t record all events in that cool down Period?
For Cloud Event Video Uploads: Notifications are sent from the server in response to Event Video Uploads. The 5 minute cooldown is imposed by the cam firmware that prevents uploads during the 5 minute cooldown. So no Cloud Event Videos are recorded and uploaded during the 5 minute cooldown.
This has been noted in the past from other users, although I don’t feel this is supposed to happen based on how the other cams operate. The firmware should only be blocking the Cloud Event Uploads during the 5 minute cooldown, not the saving of Motion Event Playback Video. I don’t believe this has been resolved yet, but I am going to do some research.
Suggest you change your SD Card Recording to Continuous so that no footage is missed.
Yes. That is by design. Unlike the Cloud Event Video uploads, the SD Card Video files do not begin and end with motion. The cam records video constantly if SD Card Recording is enabled. It records this video in single one minute MP4 video files staring at second 00 to second 60. When Motion Events Only is selected, it only saves those one minute files wherein there has been motion detected. When in Continuous recording it saves every one minute MP4. So, every Playback Event Video from the SD Card will be of length in increments of one minute. If the motion continues, it simply saves the next consecutive one minute MP4 file.
This issue isn’t related to the sound issue you had with the cam or the cracking in the camera case. It is a known anomoly.
I’m fine with not getting alerts during the cooldown but find it concerning that it doesn’t even record events during the 5 minutes.
For Cloud Event Video Uploads: Notifications are sent from the server in response to Event Video Uploads. The 5 minute cooldown is imposed by the cam firmware that prevents uploads during the 5 minute cooldown. So no Cloud Event Videos are recorded and uploaded during the 5 minute cooldown.
Thank you for your response. However, as stated, I’m not using cloud events on the OG.
And your explanation is not accurate for the V3. I did a test with the V3 and recording still occurs in the cooldown.
Suggest you change your SD Card Recording to Continuous so that no footage is missed.
But continuous recording is going to max out the size of the SD card that I currently have in it and events will get overwritten much quicker .
Mstar:
I noticed there is almost a minute of post recording. Do you find that as well?
Yes. That is by design. Unlike the Cloud Event Video uploads, the SD Card Video files do not begin and end with motion. The cam records video constantly if SD Card Recording is enabled. It records this video in single one minute MP4 video files staring at second 00 to second 60. When Motion Events Only is selected, it only saves those one minute files wherein there has been motion detected. When in Continuous recording it saves every one minute MP4. So, every Playback Event Video from the SD Card will be of length in increments of one minute. If the motion continues, it simply saves the next consecutive one minute MP4 file.
I don’t think this is efficient. Other cams have a pre roll and post roll some cams can adjust that time. In my test, I had a lot of wasted space when I only passed by for a few seconds. I think my reolink post rolls 15 seconds in no more motion, not 1 min.
Thank you again for taking the time to describe things in detail. However, They definitely need to fix the issue of not recording events. If the V3 can do it, I don’t see why they’re so stumped and can’t fix it.
If you have Event Recording → Record Motion Events enabled… You are using Cloud Events. Without a subscription they just upload as thumbnails. If this is off, then no uploads and no notifications at all.
You may want to reread my response. I don’t recall referencing any other cam model in this discussion or comparing the OG, which we are discussing, to any other cam model. I know that it isn’t happening in other cam models. That’s why I stated that the behavior has been noted and isn’t likely supposed to be happening.
Unfortunately, until there is resolution on why it does this… if any, there aren’t any other options. You can get a bigger card or reduce the cam resolution to save space if total record time is an issue. I use 256GB HE SD and get 27 days continuous recording in HD. Expect to get about double that in SD resolution.
Efficient or not… That is the way all Wyze Cams record to the SD Card. It has always been that way.
Yes. I also believe it is an issue that needs to be changed. However, I’m not sure about how easy it is. All the other firmware for Wyze Cams prior to the OG were built on a common OS platform. The OG, however, was built on a new OS Platform that seems to have different capabilities in programming. That may be part of the problem.
If you have Event Recording → Record Motion Events enabled… You are using Cloud Events. Without a subscription they just upload as thumbnails. If this is off, then no uploads and no notifications at a
You may want to reread my response. I don’t recall referencing any other cam model in this discussion or comparing the OG, which we are discussing, to any other cam model. I know that it isn’t happening in other cam models. That’s why I stated that the behavior has been noted and isn’t likely supposed to be happening.
My point is that well you may not be referencing other cameras. There should be no reason that they go backwards. If other cams can do basic things, there’s no reason this camera shouldn’t. And when the V3 came out it would appear that Wise was still not looking at them as security cameras. But as couple years went by they should know better.
The point here is that if someone’s using the SD card and not uploading to the cloud, there should be no reason to limit the recording of events to one every 5 minutes.
I am losing faith in Claire’s Daddy’s company because they don’t address problems. Like the V3 terrible sound. You can’t even understand what people are saying. So that’s why it almost didn’t surprise me that the OG that was sent to me had no sound. Disappointed. Yes but not surprised. The amount of support request I had on that never amounted to anything, so I had four V3 that all had the same sound. They replaced one camera because of weaker night vision LED but the sound was still at the same.
I don’t know why they also downgraded the starlight sensor in the OG. There’s a lot of things they can improve on the software and but they don’t seem to care. Even the V3 pro isn’t much of an upgrade. Probably why they didn’t call it a V4.
These have been turning out to be one step up from a child’s toy.
They keep cranking out products rather than fixing the issues of those products which is disappointing.
But for this thread all I wanted to do was confirm that the OG doesn’t record all events and that there is no plan to fix at this time.
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Mstar: