Hello, I finally realised that this doesn’t seem to be getting fixed. I assumed for a long time that it was still under construction and would come in the next update. Well I did the last big update and nothing has changed. My phone will show the alerts (like a normal phone alert/message) and there will be a red icon with a number that seems to correspond to those alerts. But when I click on the message icon it takes me to an empty message box. It has always been this way, in fact I don’t think I have ever seen a phone/app that does have messages. I currently am using a Galaxy A14 but have had the app on other devices with the same result.

The wyze app doesn’t send messages, just notifications in the notification shade (push notifications). Clicking on a notification should bring you to the wyze app (either live feed or the recorded event).

[Screenshot_20241025_155159_Wyze] Then what is this empty box for? It seems like we’re the notifications should be showing up. Idk why they say messages but that is what the app says.

I misunderstood what you were referring to, but I don’t recall seeing that in my app. Can you explain how to navigate to that screen you’re seeing?

Oh wait I found it! So I saw the red icon showing as well mine said 5. Nothing is in discover tab but I did have 5 things in sharing. Once I went back out of the messages area that number cleared after I had looked at the sharing tab.

Yeah, the notifications seems to also share with the shared devices tab. However this instance and a few other times I haven’t had shared devices or there are way more notifications than devices. I assumed that this is where things like low batteries, overpower usage, temperature drop and other things need to be potentially actively addressed. Similar to the alerts that I get on my phone that disappear the second I open the app.

I think the discover tab is for promotional stuff maybe? The shared devices tab is just the message letting you know or reminding you a device was shared or the share was accepted, like an alert. But the shared devices are managed elsewhere in the app. I think the only way to get the notifications for the things you suggested is the push notifications. Hey, @carverofchoice, @R.Good, @Seapup do you have any insights into this?

Y’all are talking about the thing that looks like a little speech balloon :speech_balloon: in the upper-right corner of the Account screen, right? That has always puzzled me, too. :confused: [image] towelkingdom: I think the discover tab is for promotional stuff maybe? I wouldn’t have thought of that, but that seems like a good guess. I seem to recall older versions of the app having this “discover” thing that could be enabled on the home screen and would periodically appear as kind of a mini-tutorial about app features.

[image] towelkingdom: Now I’m curious. Me, too. Before I posted, the :speech_balloon: had a red overlay with a white “23” in it, but there was nothing to see (except the shares) when I tapped into it, and then I had to back out of the Account tab and tap back in before the message count (?) disappeared. :man_shrugging: I should note that I didn’t have any old Wyze notifications hanging out in the notifications drawer (where I swipe down from the top of the screen on my phone to see regular notifications) at the time, so I have no idea what that number was supposed to mean.

Yeah that’s what I saw too. Red indicator showing 5, nothing in discover, but 5 things in sharing. Once I backed out of that back to the account screen the red bubble disappeared.

Does anyone's messages work or is this still being worked on?

Wyze App

Crease October 26, 2024, 2:44am 19

I think I was remembering this and the discussion that followed within that topic:

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Why no notification on the app? Cameras support	7	1630	June 14, 2018
Double Notifications in Wyze App Wyze App support , troubleshooting , iphone-ipad , bug	19	1090	May 18, 2025
Notification tab Cameras	3	382	April 15, 2019
No App notification on Wyze Logo Wyze App android	10	935	May 18, 2024
App Pop-Up Notifications are Annoying, and Delay Important Viewing Cameras	13	1296	April 4, 2020

Does anyone's messages work or is this still being worked on?

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