Hello: Can anyone tell me why the detection zone is not saved in Cam 2 ? I am using Wyze Cam v2 (with the latest Firmware version: 4.9.3.64). While setting up the Detection Zone (Camera Settings → Detection Settings → Detection Zone (On), I found it is not saved, even though the Detection Zone s…

I would try doing a factory reset on the camera. If that doesn’t help, keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you contact Wyze Support for more help. You might want to go ahead and submit your ticket now as there is somew…

Same problem. Multiple versions

I had the same problem with my detection zone not saving and going back to the undesired position. I found a fix. Set up your detection zone to where you want it. Quickly go back out of detection settings, go to advanced settings>motor controls>reset position then click “reset”. When it resets, it …

I’m having the same problem with my v2 Cam. Once I exit the app on my phone, the Detection Zone seems to get reset.

Same issue here detection zones not saving and pixels are not showing.

It’s the new iOS app that is causing your issue. The app 2.30.1 (10) has some issues: [image] Wyze App 2.30+, Wyze Switch Firmware 1.2.22, and Wyze Plug Firmware 1.2.0.206 Released! 5/11/22 Wyze News version 2.30.1 (10) has issue with wyze cam outdoor cameras none of ad…

Exactly… Same problem. I WISH they would FIX this app version.

Hello Wyze team - I am having the same problem as noted herein since I update the App yesterday. I can’t set Detection Zones with the V3 as the grid with the image is not showing up. Also, when I try to toggle detection zone the changes would not save. Eventually, I had to turn notifications of …

i did a chat w Wyze today about this - no real ans yet. They need a way to REVERT to previous version in cases like this. I agree- It’s making WOCs pretty useless. Now, I notice the ‘Cam Plus’ has disappeared too! What a MESS- Don’t they have BETA Testers who have WOCs? The Outdoor cams seem to…

[image] wildlatin: The Outdoor cams seem to be a poor stepchild as far as Wyze support… They (WYZE Support) don’t like Raccoons, that is the reason :upside_down_face:

Detection Zone setting in Cam 2 is not saving

Cameras

Antonius May 13, 2022, 7:19pm 7

It’s the new iOS app that is causing your issue. The app 2.30.1 (10) has some issues:

3 Likes

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Detection Zone setting in Cam 2 is not saving

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