Descriptive Alerts - NBD (No Big Deal) Filter - Follow-up review... Love it

Services & Integrations
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Wanted to share some of my feedback on Descriptive Alerts using the NBD Filter.

I can tell you that I have been using this on outside Cameras for awhile. Notifications on 24/7. TLDR: This is a Night and Day better than anything I’ve done before in terms of trying to quiet the cameras down.

What I have noticed is that notifications for the same things go away after awhile. The filter learns and stops telling you. This is exactly what you want it to do. In my example, I have a lot of cats and racoons that come by at night. I have 5 cameras in my backyard that catch the activity (4 of them BCP’s, 1 is a V4).

In the beginning, the filter was telling me about the animals. Now it doesn’t tell me anymore. The events are still logged, but I don’t need to know about it. It’s a foregone conclusion that they are coming by.

2nd example. Same backyard cameras, the cameras catch the neighbor mowing in the distance, this is not really repetitive, a variable event really. They don’t tell me about them mowing because they were mowing and it detected it as such. It is a non-event in my book.

By the same token, if my wife goes out back, the cameras tell me. If someone gets close enough, the cameras tell me.

I can’t wait to see what they do with this over time. The alerts being Descriptive was an AWESOME change, the filter just really brings it home. I haven’t caught anything yet that I wanted to see but I didn’t get to see.

And that is the thing, if you want to get all the alerts, even all the alerts to be descriptive, you can pick however you want your cameras to notify you. Even if you want to go back to the old-school way.

At this point, I could never use the old alerts. They don’t tell me anything now. Just static. Descriptive Alerts with the NBD filter make all the alerts you get mean something. You pay attention because it doesn’t alert you all day with non-sense.

Would love to hear what others are experiencing.

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Thanks for the great follow up! I have been curious about this. I don’t have this service [yet] because I am hesitant to give up HMS, but I might give in eventually because I think a lot of the things being offered are cool.

I’m going to add call tags for a few select employees who I know will love to read your honest review about this new service for themselves too.

@WyzeJasonJ (our primary liaison with Wyze who shares things the appropriate teams)
@WyzeMengtingHu (one of the main people responsible for bringing us all the new AI stuff)
@WyzeMatt (Head of subscription growth)

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Even though I’m just another community volunteer, I like reading stuff like this, too, and I wonder why it hasn’t been linked from the announcement topic for the NBD Filter. Seems like that’d be a good place for Wyze Team members to learn about positive feedback.

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Really appreciate the feedback - made my day and I will share with team!! I have a follow-up question… if you can personalize your DA notification (what notification you receive and how it is written) how would you personalize it (or not), and why?
A few examples… one colleague mentioned he doesn’t want notification on his dog running around at yard, however, he does want other dog notifications; another user mentioned that she doesn’t want the detailed description of the environment on every summary.
This can help give me some idea and see how to further improve DA:)

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They really should do better at warning people that if they have HMS or CPLite and do this free trial, they will lose those other grandfathered plans. This has been a pain point for some people using the trial.

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::sigh::

Makes me want to dive down into the moss again and blow very tiny :bubbles: .

How long has this been going on? You mean that was the case with the free preview they were offering (selectively) before the Pro went live?

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This is a very good question. I think I would like to know only what is happening… not what it sees.

Now, full disclosure… I was offended when the Descriptive Alert said I had a cluttered garage. That stung a little. But, you can tell the A.I. that I cleaned up my garage and it needs to mind it’s own business.

But I digress… I think the DA should say… “Dog runs in backyard and plays with ball.” If the backyard has a playset, sticks, a sandbox, and a tree.. I already know this because it’s my camera. If the dog climbs the tree, then I include that detail. If the Sandbox flies out of frame because of a Tornado, then describe that. “A backyard sandbox flies away and collides with tree”. Something like that.

I am a bit ignorant to A.I.'s ability to describe the world around it in those terms so maybe there are limitations. I do think describing all the objects in the room after describing the event isn’t necessarily helpful.

Optional Thought… Give a couple flavors of the filter… long-version and short-version?

Or, customizing it ourselves with key-phrases (white list/black list) would be awesome too. That may be a whole other level of complexity though and have un-intended results. I’m open to testing it though!

Love the progress. Keep it up.

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No, it worked fine at that time with no conflicts at all. They just made the decision when they officially launched it that they wouldn’t allow it to be compatible with HMS or CPLite anymore and that it would have to cancel those now. As you pointed out, the pilot preview had no problems working with HMS and CPLite, this is an active decision to cancel them if someone upgrades to CUPro after it’s officially launched now. I wish it weren’t so. I just know that a lot of people aren’t aware that it will cancel their HMS or CPLite and so I try to make sure they are aware of this so they go into without surprises.

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You’re not a stand-up guy today, Wyze! Disclose!

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To be clear, they do disclose this lots of places. They even have support articles and FAQs and everything trying to fully disclose everything. They aren’t being secretive, but there are still a lot of people who still don’t realize they’re losing these things when they upgrade and then are devastated when they learn they can’t get their old service or pricing back. So, I do what I can to make sure people know, so they go into it with knowledge first.

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We can agree to disagree. In the email I received today there was no mention of, nor link to, the information about loss of access to existing services if one chose to accept the Pro free trial (for Unlimited customers.) That’s not stand-up.

Earl, I requested that mods move this conversation to a new thread, sorry about the derail.

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That’s fair, it should be more prominent in the promo emails too.

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