So I now have camera limited pro, and I enabled descriptive alerts on all my cameras. However, I’m getting notifications for events I do not have selected in the camera settings. I get descriptive notifications if I’ve unchecked all events in the individual camera notification settings as well. I’m guessing this isn’t intended because of the description of the feature:
“This will replace your notifications with a detailed description of the event.”
So descriptive alerts are supposed to be event specific as well, correct? Not just triggered for any motion? Is there something perhaps I’m doing wrong?
Obviously I’ve restarted cameras, reset services, it’s occurring on four different types of cams, both iOS and Android. Notifications are working as and when expected when descriptive alerts are turned off.
This may not be an issue for you, but will you double check your notification settings for your cameras and make sure “Other Motion” isn’t checked now. I know when I tried out the pro service, as soon as I switched over it did check “other motion” even though I’d previously had it unchecked.
It’s possible unchecking that may not make a difference anyway though.
I will absolutely pass a link to your comment on to some employees though because I completely agree with you that the descriptive notifications should only happen when the conditions for the other AI detections also apply…so if you have it toggled to only notify you about a person, then the descriptive alerts should only pop up when a person is in the event, not any time there is any event. I am very strongly pushing for this, and your post here will help me be able to use you as a source to demonstrate what I am talking about.
I can’t get the descriptive notifications to work at all. I have given my consent and enabled the push notifications for both my cam pan 3 and my duo cam doorbell. Any suggestions?