Hello, can an alarm frequency be added to the camera and software so that you can control the frequency of alerts when there is constant motion or sound for a time period. An example is if there is activity that triggers and alert and the activity continues for more than the 5 minute “cool down” period of the camera then another alert will not be sent until the this frequency period is met, such as do not send another alert until 15, 20, 30 minutes. Most common are unscheduled activities that trigger an alert that are not an urgent matter but that you want to leave the camera and alert setting on but do not want an alert sent until a time window is met.
Thanks, but that is not the same. The mute function does not
address the root of the alert. The user should be able to
customize the alerting frequency for a defined time window so the
alerts do not trigger, the videos are not captured, email if
enabled is not sent. it would be very helpful.
I would like the option to specify a minimum time between notifications. For example, no more than one motion notification every 15 minutes. So if a motion notification is sent, the app will not send another notification for 15 minutes (or 10, 30, 60 minutes, etc.).
This functionality should not affect event detection or recording, only notifications. And please, let the user determine the frequency; don’t try to choose it for us.
I see a lot of complaints about too many notifications, and the functionality that I’m requesting is a simple (and really obvious) solution.
I’m using the cam pan to detect if someone breaks into my home. I just need one timely notification that motion was detected (or that a fire alarm went off, etc.). I don’t need a notification every 5 minutes, because when I’m home I get way too many notifications.
The workarounds on the support site are to reduce sensitivity or turn off some notifications (e.g., sound); however, using these workarounds can lead to missed detections. Also, I don’t like turning off notifications during specific times of day, because then I have to remember to turn them back on if my schedule changes (e.g., going out of town). I just want a throttle on the number of notifications.
I cannot believe that this issue still exists without somebody clarifying why an interval time between notifications hasn’t been added. This issue may lead me to use a different brand of security camera.