Customer Service very poor

I was very discouraged and disappointed when I called customer service. Representative had very little knowledge and had to ask others for answers or simply read to me about the product from website (which I already did) but could not answer my question. Very very poor customer service.

[Mod Note]: Your post was merged to this category since it is not a request for a Product or Service enhancement by Wyze.

Sorry about that experience! Anything the community can help you out with?