I purchase an order on Dec 1st. Wyze claims they shipped using Door Dash, but the tracking number never existed and the package was never delivered. The offered a replacement order on Dec 8th and claim it was sent through Whilst. Again, the TN does not exist and the package is lost.
They told me I’d get a refund and that the orders team would contact me in 24 hours, but that was 4 days ago. No one gives a clear answer and the agents don’t have the authority to process a refund.
There go 200 bucks down the drain.