Couldn't find the right place to submit feedback to support about wrong link in email response

i got an auto response email to my email sent to today. It said

This email is not monitored. If you have questions, please contact us at Thank you!

So I clicked the link to email instead and got another auto response that said…

This email address is not monitored.

If you need help, please visit our Wyze Support site and click the Support button on the bottom right. You can use it to troubleshoot issues, browse our support content, and contact our Wizards team directly for help if you need it.

If we’re already working with you on an issue, reply to us in the original email thread.

Thank you for being part of Wyze.

So i went to and didn’t see any channel to provide feedback about things like this that seem like they should be fixed. (the initial auto-reply link needs to be linked to the support webpage, not an additional unmonitored email account).

All of this feedback came about as the result of me receiving a " Your order has shipped." email today Feb 19 for my Wyze doorbell that was already delivered on feb 1st! LOL!

[Mod Edit]: Your post was merged to this category since it is not a request for a Product or Service enhancement by Wyze.

Welcome to the Wyze community @t0n3!
Support is available:
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online:
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.

I experienced this too! I’ll look into it!

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