Cordless vac brush stopped working

I don’t know where to put this post other than here. I have had the cordless vac for less than one week and the rotating brush has stopped working. One freakin week! If I do not hear back from support soon, I will be speaking to my credit card company…not happy!

[Mod Edit]: Post was moved to this category for consistency in grouping posts in similar topics.

Welcome Jacksnbox. Sorry to hear of your trouble with your new vacuum. I’ve moved your post to this category for better visibilty to other vac users who may have advice.

In the meantime, you may wish to call Wyze Customer Support. This forum is primarily a user-to-user forum. Wyze employees do not actively monitor this forum. If you wish to speak to a Wyze representative, please contact them directly at:

Wyze Customer Support: (206) 339-9646
Available Monday - Friday 4 am - 8 pm PT
Saturday 8 am - 4 pm PT

Edit: Please check these tips…

What should I do if the floor brush stops spinning?

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