I’m on app version most recent, firmware 220.127.116.11
No longer able to view live video from my Outdoor Cam - events are recording, but live viewing gives “connection failed” every time. I’ve uninstalled/reinstalled the app, and I’ve turned the camera off/on.
So, right now, if I hear a sound in my driveway from the other end of the house, I cannot use my app + camera to see what’s going on.
Events are being recorded but, due to the PIR area not being enough to cover my driveway, I miss some movements.
Any tips or troubleshooting advice when you cannot live view?
Do you have your cam in a group? Try ungrouping it. May still be a bug there.
Thanks for the tip but no - since I only have one camera, I never bothered with groups.
Is range an issue? If so, you can try switching your base station to wireless, and move it closer to the camera.
My cams do that about every 3 months, I just power cycle the base via a smart plug. When the base light is solid blue again all is well for another 3 months. base is connected via ethernet.
Range should NOT be an issue. Signal appears good. Base is on ethernet and as close to the camera as it could be, really.
I wish they’d put the ability to “reboot” the base in the app!
Well you could do it from the app if you had a WYZE smart plug and the base was plugged into it. I have a different brand of smart plug (Kasa) and their app.