Connection Cam V3

I just bought a wyze cam 3 couldn’t wait to receive it. I am having trouble getting it connecting to my Wi-Fi. Telling me still trying to connect to Wi-Fi. Has anyone ever had problems like this?

Are you using your phone to set it up? Make sure the device you are using is on the same 2.4 GHz network. I also turned off my cell data just to be safe during set up. My modem/router has a 5.0 and a 2.4 network with different names but same pass word. I just put my iPhone on the 2.4 network and setup was fast.